Ordex ("we", "us", "our") is a customer acquisition systems provider for UK local businesses, operated by Danny, based in Tamworth, Staffordshire, UK. We are the data controller for any personal data you provide to us. Contact us at: hello@ordex.uk | 07476 601196
When you submit the Growth Audit request form on our website, we collect: • Full name • Business name • Email address • Phone number • Business type • Your biggest business challenge We may also collect standard technical data through cookies and analytics tools (see Section 7).
We use your data to: • Respond to your Growth Audit enquiry • Contact you to schedule your audit call • Send follow-up communications related to your enquiry • Provide the services you've requested We do not use your data for unrelated marketing without your consent.
Under UK GDPR, we process your data on the following lawful bases: • Legitimate interests — to follow up on your enquiry and provide our services • Contract performance — where you become a client • Consent — for any optional marketing communications
We retain enquiry data for up to 24 months from the date of submission. If you become a client, we retain relevant data for the duration of the contract and up to 6 years afterwards for legal and accounting purposes. You may request deletion at any time (see Section 8).
We use GoHighLevel (GHL) as our CRM and communication platform. Your enquiry data is stored within GHL's systems. GoHighLevel processes data in accordance with GDPR. We do not sell your data to third parties. We do not share your data with any other companies without your consent, except where required by law.
Our website uses minimal cookies for: • Theme preference (light/dark mode) — stored locally in your browser • Analytics — if we use a third-party analytics tool, this will be noted here You can clear cookies at any time through your browser settings.
Under UK GDPR, you have the right to: • Access the personal data we hold about you • Correct inaccurate data • Request deletion of your data • Object to or restrict processing • Data portability • Withdraw consent at any time To exercise any of these rights, email us at hello@ordex.uk. We will respond within 30 days.
If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
We may update this Privacy Policy from time to time. The latest version will always be available at ordex.uk/privacy. Continued use of our website after changes constitutes acceptance of the updated policy.
Questions? Email us at hello@ordex.uk